For full functionality of this page it is necessary to enable JavaScript. About Us | Stericycle Communication Solutions

Canada’s Customer Service Specialists for 27 Years and Counting

woman smiling in the sunshine

Protecting What Matters Most During COVID-19

Patient Engagement is More Important Than Ever. We Stand Ready to Help.


Stericycle Communication Solutions is one of North America’s leading providers of communication solutions. By combining the experience and expertise of many leading Canadian-based call center and answering service companies, we’re able to offer our customers the personal touch of a local company and the reliable and scalable offerings of a large corporation.

Who We Are

When it comes to best-in-class customer service, our engaged and experienced team members make all the difference. We’re dedicated to creating and sustaining an environment where team members can grow and develop, and where innovative ideas and new approaches are valued, and this is why we have an impressive amount of long term employees.

What We’re About

We’re passionate about communications. Our goal for every call is to protect your brand and help your customers fall – and stay – in love with your organization. We approach every customer interaction with our core values in mind.

Our Values



We are honest and open in our interactions with others. When making decisions, we always do the right thing.



We take ownership of our actions and focus on solutions. We deliver on our promises.


One Team. One Goal.

We work as a team, no matter the goal. We share successes and failures together and work to make things better.

customers first

Customer First

We offer service that is valuable for our customers and exceeds their expectations. We respect the value of both our internal and external customers.

enjoying work

Enjoying our Work

We support a culture that fosters team member engagement and loyalty. We do so with a spirit of camaraderie.

continuous improvement

Continuous Improvement

We provide the most value while consuming the fewest resources. We embrace the talents of the people who do the work.

stericycle communication solutions logo
stericycle communication solutions logo